Not that you would have known any different but I was unable to log into my WoW account yesterday. Probably a side effect from my hacking incident since this was the first time my subscription was due since said incident. Granted a few days ago, I received an email which stated that my pre-paid time was due to expire in 5 days. At first I thought it was a just a fake email but it was sent to my actual game email which worried me at first. So I logged into Battle.net to check the date my payment was due and sure enough, it matched up with the email.
My payment details had not changed since the hack so I left it to see what happened on subscription day. Not surprisingly, I had the fail to login message once I put in my authenticator details. I submitted a web ticket but since it was Sunday I wasn’t expecting to hear back from Blizzard until Monday. Checking Battle.net this morning, the ticket was already listed as ‘answered’. The response told me to call their 1800 number so they could manually enter my card details.
After their office opened (after 11pm for me), I ended up being on the phone for an hour sorting things out. Once the card details were put through and my WoW account was unfrozen, I had one other issue to rectify – the Guild name. Some of you may recall a few months ago where I was in the process of deciding what to do with the Guild after a few selfish individuals abandoned us at an instrumental time. We were three weeks shy of getting our first Guild achievement for the Legendary daggers. I was so excited about it as we never managed to get the staff done, as we started late raiding in FL. Not only that but people we thought were our friends and would understand the situation of how things turned out abandoned Cool and I too. We only heard back from one individual who made an effort to say goodbye and wish us luck. One! So thx Zes :)
I had considered disbanding the Guild at the time but I couldn’t bare the thought of that. It took so much effort to get it that far. Unless you’ve been in our situation, I don’t think you could really understand where we were coming from. Cool and I have run this Guild for many years. First on Khadgar and then again it was rebuilt on Dath, slowly recruiting after we left Frostwolves. Sadly, our parting posts in their Guild forum were deleted sometime after so they only had the spiteful comments from others as to why we left instead of the truth. But Cool and I managed to get our Guild to rank 6 before we even opened recruitment for FL.
The Guild has always been very special to me from the way it started as a private guild for Cool and I. So for me to consider disbanding gives you some indication of how devastated I was feeling at the time. Instead, we gave the leftover members a clean break so they could move on as we didn’t want to hold anyone back and we wouldn’t have to worry about the remaining members. It took me a while to even want to log back into the game. In the end, we didn’t change servers but instead changed the name (including toon names and race) for a bit of anonymity while the healing process began.
People who are happy doing what they’re doing or are in long time Guilds may not understand this but it’s something I don’t wish on anyone because I’ve experienced it first hand. At times it still feels quite raw when I’m reminded of how things turned out in passing comments, etc. When people mention their legendary daggers with such bragging rights, I can’t help but think of what could have been.
So tonight, I told the GM on the phone my situation about the Guild name. In short, the old Guild name was locked for 90 days so I had no hope of changing it back before then. I was all set to go once the 90 days was up, counting down the days until… the day of the hack. Really, the timing couldn’t have been worse. In fact, I did try before I knew about the three month lock but the system wouldn’t take my card details. A couple of months ago, a rep in the US office previously stated that they were having trouble with some transactions using AUD so I tried using PayPal which didn’t work either. Not even when I converted the currency to USD. /Sigh
But tonight, even the operator was having an issue manually changing the Guild name. I initially told him that Cool was planning on doing it but he said that the new GM would have to hold the title for 7 days so I asked if he could manually do it tonight once and for all. Good thing I did too because it took the rest of the hour to sort this out.
Basically, one of his colleagues tried to create another Guild Charter to see if they could use the name ‘MischiefUs’ but it turned out the name was in use. Arg! I checked to make sure it wasn’t being used on our server. It wasn’t. Something funky was definitely going on. In the end, he created a Guild called ‘Cymre’ for a few minutes :P After that, he was able to change it back to what it was originally, so MischiefUs is back!
I can’t tell you how happy that makes me :)